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Standard Support - Free
We provide Standard Support
via email. Please feel free to ask any questions related to Shell+
and shell extensions development. Support priotirized for people,
who bought at least one Shell+ Licence.
Standard Support include:
- Unlimited e-mail support
- Small demo examples and source code parts developed by
user request
- Free Shell+ Updates during subscription period
Advanced
Support - $20 per hour
We provide Advanced Support via e-mail
and Microsoft Messenger. People, who have Advanced Support receive
replies guarrantied within one business day.
Advanced Support include:
- Unlimited support via e-mail and Microsoft Messenger
- Reviewing your source code, fixing or pointing on the
problems
- You pay money after your problem was solved
- You don't pay money if your problem caused by Shell+
Components
- Siging your NDA (if required)
Please use the following addresses to contact us:
Common
questions and requests: info@shellplus.com
Prices
and pre-sales questions: sales@shellplus.com
Technical
support and assistance: support@shellplus.com
Or use our contact form:
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